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Numbers

Numbers for every agent,managed in one place

Give each agent its own line. Get Indian numbers in Svaarico, assign them to the agent, campaign or branch they belong to, and change that any time without touching your telephony setup.

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Numbers in your workspaceLive
  • +91 80 4XXX 2210Service bookings · BengaluruLive
  • +91 20 6XXX 8841Service bookings · PuneLive
  • +91 11 4XXX 1907New car enquiriesLive
  • +91 22 6XXX 5532Insurance renewals · outboundCampaign

How it works

How numbers work

  1. Pick a number

    Choose an Indian number for the region or purpose you need, or keep using your existing number with forwarding.

  2. Assign it to an agent

    Link the number to the agent, campaign or branch that should answer or call from it.

  3. Track every line

    See calls, minutes and outcomes for each number in the dashboard.

What it handles

What you can do with numbers

  • One number per agent

    Separate lines for sales, support, bookings or each branch.

  • Reassign anytime

    Move a number to a different agent in a click, without new hardware or downtime.

  • Use your existing number

    Forward your current business number to a Svaarico agent instead of changing it.

  • Local presence

    Numbers for the regions you serve, so customers see a familiar code.

  • Per-number reporting

    Calls, minutes and results tracked for every line.

  • International numbers

    Agents for customers outside India can use numbers for their country.

After every call

What every call leaves behind

  • Full transcriptEvery word, in the language it was spoken, searchable later.
  • Call recordingListen back to any call from your dashboard.
  • Summary and tagA short summary and a lead tag such as hot, warm or not interested.
  • Bookings and next stepsAppointments, site visits or callbacks the agent fixed on the call.
  • WhatsApp follow-upConfirmations, links and reminders sent the moment the call ends.
  • Synced to your toolsCall data pushed to your CRM, Google Sheets or connected apps.

Why it matters

Why manage numbers in Svaarico

  • No telephony project

    Lines are set up and assigned from the dashboard, not through a vendor ticket.

  • Clean reporting

    Each number's calls and outcomes are separate, so you know which line performs.

  • Flexible as you grow

    Add numbers for new branches, campaigns or languages as you need them.

  • Fewer missed calls

    Every number is answered by an agent from the first ring.

FAQ

Questions about numbers

  • Can I keep my existing business number?

    Yes. You can forward your existing number to a Svaarico agent, or use new numbers alongside it.

  • Can I assign different numbers to different agents?

    Yes. Each number can be linked to the agent, campaign or branch that should handle its calls, and reassigned at any time.

  • Are international numbers supported?

    Yes. Agents that serve customers outside India can use numbers for those countries.

  • Can I see results per number?

    Yes. Calls, minutes and outcomes are reported for every number.

  • Do I need any hardware?

    No. Numbers work in the cloud; there is nothing to install.

Your customers are already calling. Are you answering them on time?

Never Let Another Call Go Unanswered

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