Set up your first agentin about 30 minutes

01How Svaarico works

Svaarico gives your business an AI voice agent that answers and makes phone calls. You train it on your business and the role you want it to play, connect a phone number, and it handles calls end to end. Anything that needs a person goes to your team with the context attached.

Agent

A voice agent trained for one role, such as customer support, pre-sales, lead qualification, inbound enquiries or appointment booking.

Number

The phone line the agent answers or calls from. Use your existing business number with forwarding, or a new number.

Campaign

A set of outbound calls the agent works through, such as new-lead follow-ups, reminders, renewals or feedback calls.

Call record

What every call leaves behind: transcript, recording, summary, lead tag and any booking made on the call.

02Train the agent on your business

The agent answers from your information, not from guesses. The more specific the training, the better the calls.

1. Pick the role

   Choose what the agent is for: support, pre-sales, lead qualification, inbound enquiries, booking or a role specific to your business.

2. Add your information

   Products, services, prices, timings, locations, policies, FAQs and how your brand speaks.

3. Define a good outcome

   Tell the agent what a successful call ends with: a booking, a qualified lead, a resolved query or a transfer to your team.

03Connect a phone number

Calls start reaching the agent within minutes of connecting a number.

1. Use your existing number

   Forward your current business number to Svaarico. Callers keep dialling the number they already know.

2. Or get a new number

   Get a number in Svaarico for the region or purpose you need, including numbers for customers outside India.

3. Assign it

   Assign each number to the agent, campaign or branch it belongs to, and change that any time from the dashboard.

04Answer inbound calls

Once a number is connected, the agent picks up every call on the first ring, at any hour, and handles many calls at the same time so nobody waits in a queue.

Enquiries and FAQs

Prices, timings, locations, eligibility and documents, answered from your own information.

Qualification

Your qualifying questions, asked naturally, with every caller tagged so your team calls the right people first.

Bookings

Checks availability and books the slot during the call through calendar integrations.

Languages

English and many other languages, including Hindi, Tamil, Arabic and French. The agent follows the caller's language, even mid-sentence.

05Run outbound campaigns

Outbound campaigns let the agent call leads and customers for you, with a real conversation and a clear outcome on every call.

1. Choose the goal

   New-lead follow-up, reminders, renewals, feedback or a custom script.

2. Add the contacts

   Upload a list or connect a lead source so new leads are called the moment they come in.

3. Review the outcomes

   Every call is tagged, summarised and synced, so your team sees who is interested and what was agreed.

06Transfer calls to your team

When a conversation needs judgement, empathy or a human decision, the agent transfers the call to the right person with the conversation context, so the caller never repeats themselves.

07Get call data into your tools

Every call record can be sent where your team already works.

CRM

Call details, lead tags, transcripts and bookings pushed to your CRM.

Google Sheets

A row per call for teams that track leads in a sheet.

Calendar

Bookings made on the call land on the right calendar.

WhatsApp

Confirmations, links and reminders sent the moment the call ends.

08What every call leaves behind

Each call produces a full transcript in the language it was spoken, a recording you can play back from the dashboard, a short summary, a lead tag such as hot, warm or not interested, and any bookings or next steps the agent agreed on the call.